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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Ward

July 20, 2024

5  out of  5
rating by John Ward
"Caroline and Christine are so easy to work with! They are knowledgeable and very helpful. Highly recommend for all of your insurance needs!"
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James Fox

July 18, 2024

5  out of  5
rating by James Fox
"Tammy helped me with my steer clear discount was really patient with me responds fast she is an excellent employee ⭐️"
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Jon Nienhuis

June 4, 2024

5  out of  5
rating by Jon Nienhuis
"Excellent staff and service."
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joanne griffin

May 23, 2024

5  out of  5
rating by joanne griffin
"Can’t say enough great things about Robin Fisher, Tammy and the entire staff of this office. Always helpful, always courteous and a pleasure to deal with."
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Kelly Morris

April 21, 2024

2  out of  5
rating by Kelly Morris
"Never received a call back for home insurance quote. If they did call without me answering, they was no voice mail left for me to return the call."
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Barbara Obrien

February 17, 2024

5  out of  5
rating by Barbara Obrien
"Really nice place,"
We responded:
"Good morning, Barbara! Thank you for the 5 star review!"
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Matthew

February 8, 2024

5  out of  5
rating by Matthew
"Been with Robin Fisher State Farm for years now and they are always very helpful."
We responded:
"Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!"
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Jake L.

January 4, 2024

5  out of  5
rating by Jake L.
"Extremely satisfied with the services provided by Account Manager Abigail Coachman. Abigail was able to see me immediately and within a few minutes of talking was instantly able to breakdown and understand my policy needs. Miss Coachman was easily able to produce a policy that far outperformed my current one through a different provider and was capable of efficiently answering all my questions and concerns with the utmost confidence. The process was almost effortless on my part and without a doubt one of the best interactions I’ve had with any insurance company in years."
We responded:
"Thank you for your review, Jake. It is our pleasure to service your insurance needs. Welcome to our office."
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Craig M. Hicks

January 2, 2024

1  out of  5
rating by Craig M. Hicks
"Extremely Disappointed - Poor Service and Lack of Accountability I transferred to Robin Fischer's State Farm agency in June 2022 when I moved to Titusville, Florida, expecting the same level of service I had experienced during my 12-year+ loyalty to State Farm. Unfortunately, my experience with this agency has been nothing short of disappointing. In October 2022, I was involved in an accident that was not my fault. Despite being a loyal customer, the assistance I received from Tammy at Robin Fischer's office was far from helpful. Instead of providing the support I needed during a stressful time, I was met with irritation, as if I were a burden for reaching out a few times over a two-month period. To add to my frustration, my claim was closed by State Farm due to a lengthy wait time for vehicle repairs. When I sought assistance from the office, I felt unwelcome and treated as an inconvenience. The communication regarding a sudden $400 annual increase in my premium was equally frustrating. Despite requesting a detailed explanation, the responses I received were dismissive, citing generic reasons such as "industry standard" or "Florida legislation." It wasn't until I contacted State Farm Corporate that I discovered my CRI had changed, a detail overlooked by Robin Fischer's office. The lack of willingness to investigate and address these issues, coupled with the unhelpful attitude of the staff, has led me to change agents and seriously consider switching insurance companies altogether. It's disheartening to see my premiums increase while receiving subpar service. I hope Mr. Fisher enjoys his company paid incentive vacations, as it seems customers like me are the ones footing the bill through inflated premiums. Avoid this agency if you value customer service and accountability. Revision 01/02/2024: Witness the dismissive reply from the agent's office, reflecting the treatment I received as a former client of Mr. Fisher's office. On 12/19/2023, I completed the necessary paperwork to remove uninsured/underinsured coverage and promptly emailed the documents back to Mr. Fisher's office. Surprisingly, the policy on my 2017 Ram remained unchanged, only coming to light when I consulted my new agent. The issue was resolved on 01/02/24."
We responded:
"Thank you for your feedback and the opportunity to service your insurance needs over this past year. I have reviewed the notes on your account. I wish you well with your new agent. Craig, I am sorry you felt my initial response was dismissive. That was not the intention. The change you requested on 12/19/23 was submitted to State Farm from our office. A note was placed on your account for your new agent to follow up to make sure the changes were processed. I would be happy to sit down with you to discuss your concerns in private. Our team works hard at giving excellent customer service and will continue to do so. "
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Mike Gupton

December 23, 2023

5  out of  5
rating by Mike Gupton
"Excellent experience. Totally took care of all my insurance needs. Friendly, fast and efficient staff."
We responded:
"Thank you for the review, Mike. We are happy to help!"
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Kodi Coles

December 3, 2023

5  out of  5
rating by Kodi Coles
"Great service with friendly STAFF!! They got me two house insurance policies done with great RATES!"
We responded:
"Thank you for your review, Kodi! It is our pleasure to assist you with your insurance needs. "
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Michael Nelson

November 30, 2023

5  out of  5
rating by Michael Nelson
"Super helpful. If you need any kind of insurance don't hesitate to give Christine a call. Best insurance agent I've used."
We responded:
"Thank you for the 5 star review, Michael. It is my pleasure to assist with your insurance needs!"
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Michele Brown

November 16, 2023

5  out of  5
rating by Michele Brown
"Wonderful staff"
We responded:
"Thank you for the kind words. We are happy to help. "
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Aimee Diaz

November 3, 2023

5  out of  5
rating by Aimee Diaz
"As far as Insurance goes none of us want it, till we need it, and we will need it at some point. Having said that Tammy & Christine at Robin Fisher State Farm have been AWESOME! They have always been willing to help and always willing to educate us with our needs & questions."
We responded:
"Thanks for the kind words, Aimee. I am glad we were able to make assisting you with your insurance needs such a positive experience!"
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Ben Charvet

September 20, 2023

5  out of  5
rating by Ben Charvet
"This office has always been very helpful with all my insurance needs. When we had an accident they made the claim process very easy too and we were very satisfied with the settlement. Its always a pleasant experience to see the smiling faces there."
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Mitch Nienhuis

September 20, 2023

5  out of  5
rating by Mitch Nienhuis
"Nothing but great things to say about this place! The staff is great, always willing to answer questions and check in periodically to see how things are going or if anything may need to be changed on my policy. Keep up the great work!"
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Natasha Nienhuis

September 19, 2023

5  out of  5
rating by Natasha Nienhuis
"Robin Fisher's office offers excellent service with kind and patient agents. It brings me great peace of mind to know that if I have any issues or questions, their staff is always happy to help! What I love most is that if they don't know the answer right away, then they are diligent to find it and provide high level service."
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Angela Cotto

September 19, 2023

1  out of  5
rating by Angela Cotto
"Llevo 6 años pagando seguro de 2 carros. Gracias a Dios 🙏 nunca e tenido accidente. Pero por un error de pago 2 días después. Rápido llego carta de suspensión de servicios. En la oficina no había translater al yo solicitarle. Las damas que me atendieron me hicieron sentir muy mal. Hay personas que no están capacitadas para bregar con público. Deberían mejorar el servicio ya que también los hispanos pagamos y yo pagó puntual. Solo pedí un translater. Gracias"
We responded:
"Angela, thank you for the opportunity to serve your insurance needs. You did the right thing by stopping by our office to discuss your billing. Since your first review two years ago, we have signed up for translator services which we were able to use with you during your recent visit. We will gladly use that service again. We understand that a translator service is not as good as someone in person who is able to speak your language but we are thankful we now have this service available. We will always do what we can to help you and want to continue earning your business. Please call or stop by, we want to help!"
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Russell Przywara

June 9, 2023

5  out of  5
rating by Russell Przywara
"Excellent service from Ms. Dani! Ask for her and she will help you with anything you need!"
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Ava Severson

May 12, 2023

5  out of  5
rating by Ava Severson
"Dani has been the greatest help when it has come to getting quotes, help with my policy, and adding my new vehicle to my policy. Thank you Dani!!!!"
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Marlon Mcdonald

April 6, 2023

5  out of  5
rating by Marlon Mcdonald
"Very friendly people and got us a good price on our insurance"
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Scott Gilman

March 25, 2023

5  out of  5
rating by Scott Gilman
"I've worked with them for 16 years and they have always been helpful and given me good advice."
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C. Peace

March 11, 2023

5  out of  5
rating by C. Peace
"Christine and company always helpful and kind."
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Lloyd Sumner

February 16, 2023

4  out of  5
rating by Lloyd Sumner
"Like them with over 20 years"
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Greg Messer

January 9, 2023

5  out of  5
rating by Greg Messer
"Awesome"